Revolutionize your Email Communication with the Gmail Checker Chrome Extension

Gmail Extension works great. Hiver HQ Site lacks some features ( especially in terms of customization ) and often returns a Server issue "Please try later " when doing email searches

Very helpful for managing workflow. User friendly interface. As an extension, Sometimes needs to be refreshed and doesn't load properly when you are using a lot of Chrome apps. Also I wish dashboards could provide more options.

Loving the Hiver App! I can easily make notes and assign emails to other staff members as needed. I like using the links as back-ups in my notes, so that all staff members can easily refer to the email as needed. Thank you!

Excellent and helpful

Very useful for the business.. Excellent

Awesome!

Hiver Chrome Extension – A Seamless Customer Service Solution We've been using the Hiver Chrome extension as part of our customer service operations, and the experience has been nothing short of impressive. Hiver (from hiverhq.com) integrates directly with Gmail, transforming it into a powerful helpdesk without the need to switch platforms—this alone makes it a game-changer for teams that rely heavily on email for customer support. User Interface & Ease of Use The extension is thoughtfully designed and extremely user-friendly. It blends seamlessly into the Gmail interface, making the transition smooth for agents who are already familiar with the platform. There's no steep learning curve, and onboarding new team members is quick and intuitive. Features & Functionality Hiver offers a comprehensive set of features that empower teams to manage customer conversations efficiently. Shared inboxes, email delegation, internal notes, SLA tracking, and automation rules all work together to streamline communication and boost accountability. The collision detection feature helps avoid duplicate responses, ensuring customers receive consistent, well-coordinated service. One standout aspect is the collaborative capabilities. With Hiver, teams can easily collaborate on emails using notes and tags without the clutter of forwarded messages or long email threads. It’s a clean, professional way to maintain internal alignment. Performance & Reliability The extension is lightweight and runs smoothly without slowing down Gmail. We've experienced no glitches or downtime, which is crucial in a customer-facing environment where responsiveness is key. Support & Responsiveness Hiver’s support team is proactive, responsive, and genuinely invested in customer success. Any queries or issues we've raised have been met with prompt and helpful solutions. Final Thoughts Overall, the Hiver Chrome extension has significantly improved our customer service workflow. It brings structure, clarity, and collaboration into email support—making it an invaluable tool for any team looking to scale their support operations without complicating their tech stack. We highly recommend Hiver to businesses seeking a simple yet robust solution for managing customer service directly within Gmail.

Incredibly helpful. Highly reccomend.

Hiver makes work easy and effecient. From organizing my mail box to chats, brilliant. Easy to navigate and scroll through. Higly recommended

I really like it, is so helpful for me and all my coworkers . I highly recommend

Perfect tool! Simple and effective. Easy to use. Helped me increase my company's efficiency by more than 200%!

One of those products that you wonder how you lived without. There are so many features that are great but generally speaking being able to assign and share emails in an easy intuitive way makes us much more productive. The team that onboarded us was incredibly patient and thorough. I highly recommend you try this amazing tool.

Hiver Account Manager to let me know with 8 days notice that my pre-paid subscription was moving up to a $60 per user plan and they were going to charge me for the difference. It's because they changed and limited their plans to 5 shared mailboxes where before there was no limit. I now have short notice to limit shared mailboxes to 5 or pay thousands extra for the "Elite" plan that has so many features we don't need. Poor business practice.

Small business, worked great. Then I got a notice that my per user rate was going to triple in the next 24 hours. Unfortunately it was something we came to depend on but can't support such awful business practices.

Hiver is indispensable for helping our company share and manage our project emails. We only have a small team, but some people are part time and sometimes we work from home (and we all worked remotely during the Covid shutdown). It's so nice to be able to label an email for a project and automatically share it with everyone instead of creating messy conversations where you forward things to other people, then reply, and get subject lines that start with FW: Fw: Re: RE: fw: etc. from all the back and forth. We don't use the templates much, but it's nice to be able to tag someone and assign an email as a task and add notes about the email. We haven't had any issues using Hiver with our G-suite email, and we've been using it for about 5 years now (starting back when it was called GrexIt!)

We're HIVER users since 2012 (called Grexit at that times !!). Since then is has become an indispensable tool for project collaboration. A lot of improvements have been added along this time but easy and quick Email Sharing among users is still the most useful for us. Before Hiver it was a real nightmare to manage email distribution among staff involved in each project since each person could be involved at the same time in 5 or more projects, so email forwarding was the usual practice, which meant waste of time, delays and somehow disorders. Since we began using it all theese problems are automatically solved which implies higher efficiency. Technical support is excellent and if any problem happens (really unccommon) it is solved whitin hours. For us HIVER is a MUST and we DEFINITELY RECOMMEND it to any GSuite user facing the same problems.

We use this extension and it has simplified our work loads. We have cut way down on the same thing being duplicated. Very easy to use and seamless with Gmail

Excellent plugin that helps our team manage shared inboxes with ease and efficiency. Been using it for nearly 3 years and don't know what we would do without it, it is really simple to use and makes our team's lives much easier. Highly recommend.

I am really surprised I haven't heard of Hiver before working at my new employer. Its clean, streamlined, easy to use and helps my department in the exact way we need it to. Appearance is really nice and it doesn't take up hardly any screen space. I like to be very organized but in a simplified manner and so Hiver is great in that way and is very helpful.

Hiver has been awesome! Customer for many years. The new Mobile Apps is greatly improved. Analytics have improved. If you have Group Emails and are using Gmail, Hiver is what you need! Strongly recommend Hiver.